BICYCLE FRAME
ZiPPiZAP offers a five-year warranty against manufacturer’s defects on all of our frames and forks.

NON-CONSUMABLE PARTS
ZiPPiZAP offers a one-year warranty against manufacturer’s defects on all non-consumable parts/accessories:

Tires
Seat posts
Wheels, hubs, spokes
Stems
Saddles

Wear and tear on the following parts/accessories are not covered under any type of warranty:

Tires Paint
Grips
Saddle
  • Warranty is only valid for original purchase and is non-transferable.
  • Manufacturer defects do not include damage resulting from improper use or lack of maintenance.

HOW TO SUBMIT A WARRANTY CLAIM
Send any warranty claim to sales@zippizap.com.au

Valid for either five years (bike frame) or one year (non-consumable parts) from date of purchase. Zippizap reserves the right to request photographs of the damage and may only replace the damaged parts rather than the complete bicycle. Zippizap also reserves the right to issue a store credit at any time for warranty claims we are unable to satisfy based on current production or for any other reason. Additionally, Zippizap is not responsible for any labor charges or fees related to warranty claims.